Terms of service

1. Acceptance of Terms

By accessing or purchasing from this Shop, you agree to be bound by these Terms of Service (“TOS”). If you do not agree, do not use this Shop or purchase products.

2. Digital Products & Licensing

2.1 All products sold are digital goods.
2.2 Upon purchase, you receive a license according to the following categories:

Non-Commercial License

Granted for personal, educational, or portfolio use only.
Products may not be used in any commercial project, monetized content, or client work.
Redistribution, resale, sublicensing, or sharing is strictly prohibited.

Indie License

Granted to individual freelancers or small entities with total projects valued under €100,000.
Allows commercial use within the specified budget threshold.
Redistribution, resale, sublicensing, or sharing is strictly prohibited.

Studio License

Granted to studios, agencies, or companies with projects exceeding €100,000.
Allows full commercial use in large-scale projects.
Redistribution, resale, sublicensing, or sharing is strictly prohibited.

2.3 None of the licenses grant the freedom to distribute, resell, or share products in any form.
2.4 Any unintended leaks, sharing, or distribution—intentional or accidental—will result in penalties, license termination, and legal action.
2.5 Customers assume full responsibility for compliance with license terms.
2.6 Customers agree to indemnify and hold harmless the Shop against any claim, lawsuit, or demand (including from software houses or third parties) arising from their use, misuse, or redistribution of products. Customers are responsible for ensuring their own compliance with third-party software licenses when integrating products purchased from the Shop

3. Refund Policy

3.1 No refunds are offered for digital products once downloaded.
3.2 A refund may only be issued if the product has not been downloaded at all, and the refund request is made within 7 days of purchase.
3.3 If defects are identified, the Shop may, at its sole discretion, provide fixes or updates, but no refunds will be issued.
3.4 No refunds will be issued in case of breach of license terms.

4. Limitations of Liability

4.1 The Shop is not responsible for any damage, loss, or malfunction resulting from the use of products.
4.2 The Shop is not responsible for disputes, claims, or lawsuits initiated by software houses or third parties regarding licenses, intellectual property, or usage of products.
4.3 Customers agree to indemnify and defend the Shop against any such claims, assuming full responsibility.

5. Reviews and Public Statements

5.1 You may share honest opinions about the product, provided that such statements are truthful and not misleading.
5.2 False claims, defamation, or knowingly misleading statements about the product or Shop may be considered a violation of these Terms.
5.3 You may not use the Shop’s trademarks, logos, or branding in a way that falsely implies endorsement or partnership, or that misrepresents the product.
5.4 You may not publish live negative reviews, demonstrations, or commentary that could misrepresent the product or Shop.

6. Customer Information and Tax Obligations

6.1 Customers must provide accurate and complete information (name, address, VAT number, email, etc.).
6.2 If applicable, customers responsible for VAT or reverse-charge must provide valid VIES registration details.
6.3 The Shop is not responsible for fines, penalties, or legal issues caused by incorrect or incomplete information.
6.4 Providing inaccurate information may result in order cancellation, refusal, or legal penalties.

7. Use Restrictions

7.1 Products may not be used to create content intended for resale or redistribution.
7.2 Reverse-engineering, decompilation, or extraction of source files is prohibited.
7.3 Unauthorized subcontracting or third-party use is prohibited.
7.4 Portfolio Use: permitted only with proper credit to the Shop.
7.5 The Shop reserves the right to request a copy of the work or related materials used in your portfolio for verification or reference purposes.
7.6 Any misuse, redistribution, or violation of license terms will result in immediate termination of rights and potential legal action.

8. Physical Products

8.1 Shipping and Delivery – All physical products are shipped to the address provided by the Customer. Delivery times are estimates and may vary depending on carrier and location. The Shop is not liable for delays outside its control.
8.2 Inspection and Acceptance – Customers must inspect the product upon receipt. Any issues must be reported to the Shop within 7 days of delivery.
8.3 Returns and Refunds – Returns or exchanges are only accepted for damaged or defective items, at the Shop’s discretion. Refunds are not issued for buyer’s remorse or incorrect ordering. The Shop may repair, replace, or provide store credit for defective items.
8.4 Liability – The Shop is not responsible for any indirect, incidental, or consequential damages arising from the use of physical products. Customers assume full responsibility for proper use, storage, and maintenance of physical products.
8.5 Portfolio and Documentation Requests – For physical products used in demonstrations, portfolios, or public content, the Shop may request documentation or images of the product for verification or marketing purposes.

9. Freelancer Agreements

9.1 All the products sold in this shop are created and submitted by independent freelancers. Any freelancer, contractor, or collaborator engaged by the Shop must sign a binding agreement declaring that all software, plugins, and tools used are properly licensed and legally obtained. The shop acts only as a marketplace for the assets created by independent artists and as a client manager.
9.2 Freelancers assume full and exclusive responsibility for the legality of their tools and workflows, they must provide proof of license ownership upon request
9.3 In case of disputes, claims, or lawsuits initiated by software houses or third parties regarding licenses or intellectual property, freelancers are the sole responsible party.
9.4 The Shop may present digital signed freelancer agreements as proof of responsibility transfer.
9.5 Freelancers agree to indemnify and hold harmless the Shop against any claim, lawsuit, or demand arising from their actions, including but not limited to software license violations.

10. Enforcement

10.1 Any breach of these TOS may result in civil or legal action.
10.2 Customers and freelancers are fully liable for penalties, damages, or losses caused by unauthorized sharing, redistribution, or breach of license terms.
10.3 The Shop reserves the right to enforce indemnity clauses and recover damages from customers or collaborators.

11. Governing Law

11.1 These TOS are governed by the laws of the Shop’s country of operation.
11.2 Exclusive jurisdiction applies to the courts of the Shop’s location.

12. Miscellaneous

12.1 These TOS constitute the entire agreement between the Shop and the customer.
12.2 Amendments must be in writing and agreed upon by the Shop.
12.3 Invalid provisions do not affect the remaining clauses.
12.4 Electronic acceptance (e.g., clicking “I Agree”) constitutes full legal consent.